[Resolved] Bharti Axa — bharti axa my insurance is showing unpaid after paying it online six months back...!!!
R
Ramnath Bhandarkar
from Belgaum, Karnataka
Address:
Koppal, Karnataka, 583227
Dear all,
I have paid my insurance amont online on 29th of june 2017. But when i called customer care number to fill my aadhaar number, they are saying your policy is not in force due to non payment of premium. And they are also saying please send us a email with attachment of bank statement. I felt very bad and i felt this is a kind of harassment to the prompt customer who is paying his premium regularly in time. I request the company people to educate customer care executives to give best service to their customers in this regards.
Best regards,
Ramnath bhandarkar
Policy no:[protected]
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Apr 1, 2018
Complaint marked as Resolved
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Bharti AXA Customer Care's response Dear Ramnath,
Please share your policy number and contact details, so as to look into this matter. Thank you.
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My contact number [protected]