[Resolved]  Bharti Axa — cancel axa bharti-axalife policy[protected]

Address:Surat, Gujarat, 395007
Website:SMC insurance brokers

Namaste,

My policy no[protected] this is second complaint still axa bharti-and
Smc insurance broker pvt ltd persons are making fool not cancelling the policy,

(Smc insurance brokers pvtltd) broker code 062481, staff is calling and saying without them no one have power to cancel the policy, even ceo of axa bharti have no power to cancel my policy. Now all person are start calling those who call me whem purchase of, when i tried to cancel the policy from 27th dec 2018 they have not received my call even some person have switched off also.
Now 4 different person are call me and main thing all 4 of them replying different answer to me.
I am totally confused.
One person told me if i receive call from bharati axa tell them policy purchased for loan purpose now loan is not sanctioned thats y i am cancelling from this reason axabharti company will cancel policy very soon and refund the amount.
One person (Ragav) told me my policy is sell by under smc insurance broker pvt ltd
I dont know from where this smc insurance company is enter in my policy i have contacted bharati axa not contacted to them, i click the axa adds only
Another person i forgot the name, offer me dont cancel the policy he will provide 4.80 lakh loan on this policy at 0%intrest only i have to pay premium on time, i know these all people are trying to make me fool to continue the policy these people dont want to cancel my policy.
How my complaint detail is gone to smc insurance broker pvt ltd i have trying to contact bharti axa company not to broker, its show that these broker is running the axa bharati company???
Please as soon as possible cancel my policy, please dont waste the time to make plan with broker company to continue my policy these is very sameless your company is big brand in india and still how lie you want to tell this things showing your own insulting by consumer.

Thanks,
Virendar saini
[protected]
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Mar 9, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Bharti AXA Customer Care's response
Dear Virendar, We regret the inconvenience caused. We've shared your concern with our Bharti AXA Life Insurance team. They will connect with you to assist you better on this.Thank you for your cooperation.
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