[Resolved]  Bharti Axa — car insurance no policy has been given till 19 january, already payment made on 8 january 2019

Address:Pune, Maharashtra, 411015

Hi,

My name is a vaibhav patil, i have taken policy of car insuarance bharti axa on 8 january. After the payment made on 8 january i didnt receive copy of insurance polic till 19th of january. After calling customer service number[protected]. Your executive sweta said that they didnt have any details of ar insuarnce with my mobile number. After giving my car details they said that deatils are there and ask me to give my mail id. Which is very suprising to me that none of bharti axa contacted me after insuarnce payment made and also i have already give all the details to bharrti axa even my mail id & mobile number they said that they dont have any of this.

The service i got is very poor, tat after customer make the payment is 3 days to issue policy to customer but in that case after making repetative follow till 19th there was no policy with me. There has been violation from bharti axa
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Feb 23, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Bharti AXA Customer Care's response
Dear Vaibhav, we deeply regret the inconvenience caused. We've shared your concern with our team. Would request you to share your policy/transaction number along with contact details. It'll help us assist you better. Thank you.
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