[Resolved] Bharti Axa — fraud policy case | |||
I am islamuddin i have invested in a plan of bharti axa plan name - bright star i have got that policy in 2009. I have deposited20, 000 for 3 years and so i have deposited 60, 000 and my plan was in lose of 20, 000 or 22, 000. Then two senior relationship officer - direct distribution yours come to me one name was vipin marwah his mobile number is [protected] and other name was rajiv ranjan his mobile number is [protected]. They said me that your plan bright star is going in loss. So we will change your plan bright star into bharti axa life secure savings plan. They said that you will get 10% profit on bharti axa life secure savings plan. That time i have 39, 000 rupees in bright star plan. They said to convert my plan, i was not sure for that but they convinced me that you will got profit in this plan there is no risk or no loss in this plan. Then they asked to gave the documents of my bright star policy. Again and again i was telling that i have don't know english i asked to them that are they doing fraud to me but they said that we are comed from we are not doing any fraud and trust on us. They have give me their visiting card also and i also have visiting card of them both. Then i gave the bond of the policy bright star. I have also said that i will not deposite any extra amount in that new policy because i don't have enough money. But they have said that you don't have to deposite any extra money in that policy. Then suddenly i got a call from bharti axa they said me to deposite 30, 000 twice and then then your policy will start. Then a girl named rukmani comed to us she was comed to bharti axa life. I have told her all things. Then she also talked. With vipin marwah she said to vipin that my police is not one time policy i have to deposite money but vipin said to rukmani that my policy is one time policy and i don't have to deposite any money. And now i don't know about my money in bright star the 60, 000 that i haved deposited i have deposited it with very difficulties because i don't have enough encome. I am normel worker and now i facing too many problems because of vipin marwah and rajiv ranjan. At last i only that you will help me to bring my money back as soon as possible... Please help me... My contact number - [protected] I hope you will help me... I will be very thankful of yours if you help me.. Was this information helpful? | |||
Aug 29, 2019 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 Bharti AXA Customer Care's response Dear Islam, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing your contact details. In order to assist you further, we request you to share your policy details via message too.
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