Bharti Axa — fraudulent activities in the name of bharti axa | |||
I have got a call from a telecaller with the name Kunal from [protected] asking for a loan from Bajaj Finserve at lower rate of interest. He transferred my call to senior person named Aniket on [protected], He told me first I need to buy a SIP plan from Bharti Axa. I need to pay a premium of 28, 000 INR for this. Once I get the policy, he will start the process of loan and will get it done within 10 days. He gave me a Bharti Axa Life Form on Whatsapp and the payment link https://eapp.bharti-axalife.com/onlinepaymentas/onlinepaymentlink . I made the payment. Then he took all my legal documents like Adhaar, PAN, Bank Statements on Whatsapp and a Cancelled cheque copy. I also got verifications done by these numbers. Landline No. :[protected] Mobile: [protected] Then he told me to wait for the Policy but the process will be started for the loan from today, 21/08/19. He received my call today and told I will get call from Bajaj for loan but didn't get any call. Now, his phone is switched off. I have found a similar complaint on Twitter also with Bharti Axa on January. But instead of helping the person and giving him right advise, they were advising the person to register his number on NDNC for not getting such call. They didn't came up with the steps or any cross questions for further investigations. It clearly shows their nexus with such fraudsters. If Bharti Axa was aware of such fradulent activities with their name, what steps they have taken to curb that. Had they taken any step strongly, I would not have faced such problem today. I would like to get the person punished for his fraudulence act as well as Bharti Axa for his irresponsible behavior. Was this information helpful? | |||
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Bharti AXA customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 Bharti AXA Customer Care's response Dear tweetravimishra, thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.
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In the name of Loan, they sold me your policy which is not false. I did verified it by checking the Policy Number on your Web Portal. It means they are anyhow connected with you else they could have sold me any other company's policy or they could have done fraud here also. They sold me genuine policy.
Moreover, I didn't get any status of your steps taken against this fraud. How can you Mark it as resolved? I believe you are not taking it seriously. Should I take this matter ahead so that you should take it seriously?