[Resolved] Bharti Axa — grievance - car insurance renewal - policy number (i[protected] renewed but no policy received | |||
My Car Insurance policy bearing number I1729646 was due for renewal on 2nd Oct 2018 and i have renewed the same on 29th Sep 2018 . Till date, i have not received my insurance policy copy . I have been calling the toll free [protected] since last week and everytime i have to wait for a minimum of 30 mins to get through and i have got the same response all the time (We are working on your policy and we will mail your policy in 2 days ) . It is almost 1 month since my renewal and i do not have the policy copy with me . Was this information helpful? | |||
Dec 4, 2018 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Bharti AXA Customer Care's response Dear Carol, we sincerely apologise for the inconvenience caused to you. Please be assured that we highly value your concern and regret the trouble that might've been caused to you. We've forwarded your concern to our team. They will be connecting with you soon. Thank you for your patience.
Verified Support Oct 30, 2018 Bharti AXA Customer Care's response Dear Carol, We write this with reference to your concerns below. We have shared the policy on your e-mail ID, and we sincerely regret the inconvenience caused in this regard. Thank You. | |||
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