[Resolved]  Bharti Axa — hiding information about the scheme which I took

Address:

Lane No4 , Mate Nagar ,Vadgaon Sheri, Pune, Maharashtra, 411014

Dear sir /madam
I am dr kirtimalini dalbhanjan. I had taken a pension policy called as dream life pension policy in feb'2008 from pune office from mr saurabh shukla and mr praveen barve. It was half yearly premium plan and i was paying rs 50000/- every 6 monthly for the past 10years without a single default. While taking the plan they assured me monthly pension of approximately 25000/- if i remember correctly.
In march 2018 mr amol kamble from thane branch of bharati axa sent me email saying that this policy is now matured. When i asked about the monthly pension he and his senior officer mr kshitij saxena told me that, that scheme was closed long back and now i have to reinvest in either sbi or lic india's pension plan. This was a shock to me. And in reality this is a gross breach of trust of a customer. Still i was patient. I asked them if i don't want to reinvest and claim all my due amount what is the procedure? On this, they replied that i can't do that as per rbi's rules. They said i can have 40%of the due amount and rest i have to reinvest in any organization's pension scheme. I agreed reluctantly because i was not happy the way your organization hide information of closing of a scheme from customer and now compelling to reinvest in other company's scheme.
On the top of that they also compelled me to reinvest from that 40%amount which they said they will encase or transfer to my bank account, on my daughter's name. I am a person who try to avoid arguments so was very compliant with their suggestions and reinvested 2.5 lacs inr on daughter's name. I hoped that at least the remaining amount of 3.75 lacs will be deposited in my bank account but after waiting for months together nothing is happening.
I am really disappointed and frustrated the way your officers are handling this case.
I need help from your side to address my concerns at your earliest or i may have to seek a legal advise and action against the gross breach of trust by your company.
Thanks
Dr kirtimalini dalbhanjan