[Resolved]  Bharti Axa — insurance claim

Address:

Sector 34, Chandigarh, Chandigarh, Punjab, 160030

I had a car accident in feb 2020 while i was going towards solan, himachal pradesh in my car. Registered in chandigarh, india.
We met with an accident and hit the rocks on the left side. The car was damaged from the left and middle part of the bumper fell down after banging to the rocks on the road. The tyre also got punctured.
We changed the tyre and came back home the same day.
The whole scene was reported to the insurance company ie bharti axa sector 34, chandigarh. We took the investigator to the place where the accident occurred as we didn’t have any pics to show at that moment. The advisor agreed we were asked to wait till they pass the insurance. Over the time. They kept delaying the process. And have been asking us irrelevant questions. They haven’t passed the insurance. We have suffered almost 2 months of harassment from the company. They are treating us in a really unprofessional way. The advisor is rude and comes up with a new excuse everytime. This is high time someone actually responsible take some action. Please look into the matter as it has been really long.