[Resolved] Bharti Axa — insurance renewal

[Resolved] Bharti Axa — insurance renewal

C csreddy.tcs from Vepagunta, Andhra Pradesh

I made online payment on 18/10/2018. I didn't get any policy document yet. Worst customer service which takes minimum 20 mins to connect and stupid customer care people put call on hold and disconnect. Ever seen this much worst experience. Please help on it. My existing policy no: S8640567 Payment reference no : PPT[protected] Please help on this Was this information helpful? No (0) Yes (0)
Dec 22, 2018 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Bharti AXA Customer Care's response Dear Sir, we deeply regret the inconvenience caused to you. Kindly also share your contact details with us, for our team to get in touch with you. Thank You. Nov 12, 2018 Updated by csreddy.tcs [protected] and mail id is csreddy.[protected]@gmail.com Verified Support Nov 15, 2018 Bharti AXA Customer Care's response Dear Sir, thank you for sharing your details with us. We have forwarded your concern to our team. They will be connecting with you shortly. Kindly bear with us in the interim. Thank You. Verified Support Nov 16, 2018 Bharti AXA Customer Care's response Dear Sir, We apologize for the inconvenience caused. The policy document has been shared on your mail ID. Thank You.
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