[Resolved]  Bharti Axa — mis selling of policy and signature false of life insured

Address:7 Kyd Street, Kolkata - 700 016, Kolkata, West Bengal, 700016

Dear sir/ madam,
This is to inform you that my father (Proposer-madan mohan ray), who is a senior citizen have done few life insurance policies (Policy numbers are mentioned above) of bharti axa life insurance co. Ltd. For few of those policies i (Mr. Partha pratim ray) am life insured. For other policies my mother (Mrs. Archana roy) is life insured the representative of the company came to my father and asked to do few single premium policies. My father did those policies with his whole life’s hard earned money by keeping trust on bharti axa life insurance co. Ltd.. For the policies where my life is insured, signature has been forged. When my father realized that these policies are not single premium, he contacted the executive. The executive came and took the policy bonds and told that they will correct the policy term (Will do single premium policy). After that my father tried to contact the executive but he didn’t pick up the phone. Finally my father got the policy bonds back and told me the whole thing. After that i complained to bharti axa regarding the policies where i am life insured person, whose copy is attached herewith. But they did not take any steps.

So please take necessary steps so that my father gets the money back which he paid as premium.
With regards,
Partha pratim ray (Son of madan mohan ray)
(Mob. – [protected])
Flat no. - 1j, block - a, regent greens, 196d/2 picnic garden road, kolkata - 700 039
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Apr 12, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Bharti AXA Customer Care's response
Dear Sir, we regret the inconvenience caused. We've shared your concern with our Life Insurance team. They will connect with you to assist you better on this. Thank you.
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