Bharti Axa — my insurance is showing unpaid after paying it online six months back...!!!

Dear all,
I have paid my insurance online on 29th of june 2017. But when i called customer care number to fill my aadhaar number, they are saying your policy is not in force due to non payment of premium. And the are also saying please send us a email with attachment of bank statement. This is a kind of harassment to the prompt customer who is paying his premium regularly in time. I request company people to educate customer care executives to give best service to their customers.

Best regards,
Ramnath bhandarkar

Policy no: [protected]