[Resolved] Bharti Axa — no response or soft copy provided yet for car insurance renewal

vardhaman narasagoudar

from Bhubaneshwar, Odisha

Address:	560032
Website:	www.bharti-axagi.co.in

On jan wed, jan 16, 10:24 am 2019, did an online payment for car insurance renewal transaction identification number : baxagemlp[protected], till date i have not received the soft copy yet. They had assured/promissed me that i will get the soft copy within 24 hrs as they had marked it as urgent.

But till date i have not received the copy nor no one form the team has addressed my issue. I have been mailing & constantly trying to reach the customer care but in vain

Very disappointed by the bharati-axa team for the false commitment promised & fooling customer.

Was this information helpful?

No (0)

Yes (0)

Feb 25, 2019

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Bharti AXA Customer Care's response Dear Sir, we regret the inconvenience caused. We've informed our team about the same. They will connect with you to assist you better on this. Thank you.

Verified Support

Jan 25, 2019

Bharti AXA Customer Care's response Dear Sir,

We have shared the policy on e-mail registered on policy.