[Resolved]  Bharti Axa — non receipt of car insurance renewal

My car insurance policy expired on 22nd december. On 21st i was asked by customer service executive to make payment using one link. I did the payment and they confirmed receipt also. However till date i have not received my soft copy of insurance renewal. This is fraud but nothing else that even after payment receipt documents are not been provided.in case anything happens to me or my car who will be responsible. I am going to file police compliant holding bharti axa responsible in case of anything happens to me or my vehicle.
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Feb 11, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Bharti AXA Customer Care's response
Dear Sir, we regret the inconvenience caused. Request you to share your policy/transaction number along with contact details. It'll help us assist you better. Thank you.
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