Bharti Axa — not giving proper claim

Address:

Bhopal, Madhya Pradesh, 462001

My self prdaeep jain owner of elite i20 (Mp04cr1315) and have an insurance of your company bharti axa. Recently an accident occured of my car and i have send the car to the workshop of surjeet hyundai j k road
But now your servaior who is inspecting my car (Pradeep singhai[protected]‬) he is giving the claim as per he want. He is not even understanding the problem. As i have obtained the premium insurance but then whats the need of that if you are not satisfying me as customer. I have attached all the documents also. Kindly do the needful.

Name - pradeep jain
Contact no - [protected]