[Resolved]  Bharti Axa — regarding my insurance policy no:[protected]

Address:

Ranjit Avenue Amritsar

Sir i had purchased two policies in 2011. One policy was surrounded in 2016 and i got it's payment through online immediately. But one employee of their office took all the records of both policies and i was told that in year 2021feb. I will get the amt. Rs34000/- and your insurance will continue. But i'm getting many calls from company since 2020. And i'm being asked to come to amritsar branch to claim remaining amt but my policy will be completed in2021. I went to amritsar branch on 5.3.2020 with my husband and inquired about my policy. But the manager present their told me that you have already surrendered your both policies in 2016. And asked me to submit the documents immediately. His behaviour was very rude and mentally harrasing us. He force us to do signature on a blank page. Because of this incident me and my family suffering very shocked. I asked him to show my signature where i surrendered my policy then he say one of our employee whose not working now in our company sign himself in your policy. Thats not my fault. If i was surrendered my policy why not give my payment online in feb 2016. You are requested to plz look in to the matter and inquire about it and do needful justice to me. Thanks