[Resolved] Bharti Axa — regarding not receiving of policy bond

anoopsingal85

from Mumbai, Maharashtra

Address:

110074

I have taken an elite advantage plan and welcome kit is received by 13.10.2018.
But, according to the executive, the policy bond will be receive with 15 days of welcome kit.

There was some error in welcome kit details mentioning wrong email and mother name mentioned in the place of father name.

The same was approached to the executive withing 2 days of receiving the welcome kit.

But, now the executive is ignoring my calls.

I request you to kindly reimburse my paid amount (Rs. 72000/-).
My details are:

Name: anoop singh
Policy no.[protected]
Cont. No. [protected]

Regards,

Anoop singh

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Dec 20, 2018

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

Bharti AXA Customer Care's response Dear Anoop, we deeply regret the inconvenience caused to you. We've forwraded your concern to our team. They are looking into it and will be connecting with you shortly. Kindly bear with us in the interim. Thank You.

Verified Support

Nov 16, 2018

Bharti AXA Customer Care's response Dear Anoop, Kindly write your concern on the following platform- compaints.[protected]@bharti-axalife.com.
Thank You.