[Resolved]  Bharti Axa — travel insurance claim not settled

Website:

www.bharti-axagi.co.in

I had taken a travel insurance s9833134 from bharti axa and on nov 20, 2017 initiated a claim for the same.

I have an interaction id ind_id_526511 going on currently with cust care. I have been sending original documents for claim by courier, emails and having calls with various people and finally on dec 23, 2017 i was told the claim made for 84 euros has been approved for only 68 euros and will be paid out soon as i sent the discharge voucher and account details.

I did the needful and its been another month and still no sign of the payment. I have written emails to the customer care as well as more senior officers like kiran. [protected]@bharti-axagi.co.in, ashish. [protected]@bharti-axagi.co.in but of no use.

With a lack response like this it is highly unlikely i would choose this company for my next insurance. I hope someone reads this and closes the case and sends the claim amount due to me at the earliest.