[Resolved]  Bharti Axa — unnecessary delay in claim assessment : cl : i9m07uhc

Address:

400064

First mail conversation for estimation on wed aug 14:

— forwarded message —
From: anup javake
Date: wed, aug 14, 2019 at 5:45 pm
Subject: bajaj est. Pdf
To:

Thereafter, there was 15 days of mail conversation for assessment :

Claim assessment person first view : 95% chances are claimed will not pass due to date issue with insurance policy and rc transfer ownership.

I said to him : rc transfer is in process, and it was applied at the time of purchase of vehicle and insurance policy.

But they were not listening to me

On 30 aug: i received rc transfer document from rto, thanks to god, and only then insurance company started their due process of assessment.

Its an open truth: when you buy second-hand car, and you make an accident on the way home: will your insurance will not be approved as you will not have rc transfer document at that time :

Pls answer this question: whosever it may concern :

I am highly dissatisfied with the process, and unprofessional behavior of customer service which did not pay attention to what i was saying to them.

Mail conversations on 30 aug, 2019
Dear head customer service team,

Mail id : head. [protected]@bhartiaxa.com
Cc: rahul mohite,
Ramesh kathepuri,
Sanket kadam,
"javake, anup"