Bhopal City Link [Bcll] / Mybus Bhopal — refunding of money 3 times

Disha Chandwani AV

from Bhopal, Madhya Pradesh

Address:

bhopal, Bhopal, Madhya Pradesh, 462030

I am making payment of bus paas online since last 1 year.. I recharged on 2nd dec.. My account was debited but payment failed.. Again i recharged on 4th dec and payment failed but account was debited.. As per your support chat they told to recharge again.. I again made recharge today that is 9th dec.. But today again payment failed and account was debited..
Now they are telling me that refund of 2nd dec has been made.. I checked my account.. No refund has been given..

I have paid 510 rs. Including gateway charges 3 times.. Kindly refund my money

Regards
Disha

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Bhopal City Link [BCLL] / MyBus Bhopal customer support has been notified about the posted complaint.

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Comments

Shivendra Chauhan

from Gwalior, Madhya Pradesh

MP04 PA2272 Travel time 7.21pm date 31/01/2020 ticket not issued from Mandideep to jinsi and middle door not closed after requesting so many times. Bus is full and many people are standing on gate but doors are not closed.
This is very bad for safety purpose.