Bhopal City Link [Bcll] / Mybus Bhopal — TR4B buses don't operating

Address: Isbt pass counter bhopal

Website: Shri durgamba

I am a Monthly pass holder of TR4B bus and updowns from mandideep to board office daily.
Some times earlier the last bus from board office to mandiddep came on 8:13 on boardoffice and after some time the bus came early and the time was 7:55 and now the thing is that the last bus is not coming and the last bus depart from boardoffice on 7:30.
But everyone is not able to take this bus like me and paying extra charge daily for traveling to home even I have chalo bus pass and one thing also that the contact no provided by the operator is also like Tr4b bus. Many times not picking up the phone and if they pickup then Don't listen the issue seriously and speak white truth.
So plz take some major steps for fulfilling customers need and satisfaction especially for tr4b bus route.
Thank you