Big Basket — Big basket payment fraud exposed*

Address:Chennai, Tamil Nadu, 600073
Website:www.bigbasket.com

Yet again i am here to expose the payment frauds that are happening in bigbasket.com. Bb has released a coupon code for axis bank customers, bbaxis20 - 20% discount for purchases above rs.1000. When i tried this code it got applied and showed me a discount of rs.201.20 (My total purchase value was rs.1006) and i tried making the payment using the axis netbanking, to my surprise the discounted amount got reversed during the payment. When i contacted the customer care they gave me some stupid reason and now here i am with my complaint. The worst part is that i have got an email from big basket after completing the purchase stating the discount as shown below. Consumer's be aware of these tricksters, this company is a fraud company they just tried to woo you with all false promises but trick you. My kind request to al existing and new big basket users, please ignore these guys, don't fall prey.
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BigBasket.com customer support has been notified about the posted complaint.
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Mail that I received. I was supposed to be charged only Rs.271 like they themselves have mentioned in the attachment but they tricked me and charged Rs.472.20

Nobody has any clue what to do?? They give some stupid justification but none are no where close to the actual issue. Big Basket should spend some funds on their service rather than spending it for Bollywood bombards.
Big Basket is a Fraud Company.My order was delayed and promised to refund 10% of the order amount but refunded less than 10%. And deduction some amount from 10% refund by silly reasons stating that previous order extra charges.I will never ever order from Big Basket. Good bye Big Basket...

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