[Resolved]  Big Basket — Didn't recieve my refund of around 4000rs

Address:Big Basket

I ordered on big basket in the month of march and i had payed using google pay. Big basket had initiated the refund of my order and it was credited in big basket wallet. Then i asked them to transfer the amount into my bank account and they initiated the process. But till now i haven't received the amount in my bank account. I contacted big basket and they are saying it is the fault of google pay or bank. And then i contacted google pay and bank and all are blaming this on each other.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
BigBasket.com Customer Care's response
We tried reaching you, but the number was switched off. Please share us alternate number or convenient time.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    101
    Resolved
    354
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information