[Resolved] Big Basket — discount voucher not applied | |||||
Dear Sir I have purchased from bigbasket.com via online and paid by paytm wallet. I also used discount voucher but still the amount is not deducted. When I asked the customer care executive he is saying that first time when you use the voucher your payment is unsuccessful. Second time I again add the e voucher and still the e voucher not applied. And executive is not believing my word. I have a repeatedly saying that I already applied the discount coupon. Still he is arguing with me. Apart from that you will find other discrepancy also that promo used in Zorabian Chicken Breast - Boneless 450 gm Pouch 1 Rs. 260.00 Rs. 260.00 Promotion used: june-boon-offers-T2 . See that the discount not given on that particular item. Sir i am attached the PDF as proof document that I add the e voucher. Was this information helpful? | |||||
Jul 29, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jun 28, 2018 BigBasket.com Customer Care's response Hope the issue is was addressed. We will have the feedback shared.
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