[Resolved] Big Bazaar — employee's behaviour | |||
Dear sir / mam I priyankar majumder, customer of salt lake big bazar, west bengal for almost a decade. Today as usual i went told store for shopping. Unlike other weekends and for upcoming durga puja the store was over crowded and there was huge a mismanagement in terms of managing customers standing at billing counters. I have only two items so i was standing at one counter which having a lesser number of customers. Suddenly one man came and shouted at me and asked me to leave the line as it’s was a priority wing. I asked the reason so he said"kichu asubidha ache" which means there is problem and forced me to stand in a different counter. He i's failed told explain why priority counters are there and also unaware that how told behave with customer. Even he instructed the personnel assigned to the counter to not to make my bill. Even held behaved badly with my wife as well. How a male employee can behaved so bad with a woman. I am astonished by knowing that you people are hiring such half educated and untrained people at your esteemed organization as employee. Now onwards i have decided not to visit the store again and also conduct necessary campaign at near by localities and also at social media regarding this incident. I shall be highly obliged you kindly take necessary actions against these employees. Was this information helpful? | |||
Nov 13, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Priyankar, I am sorry to hear about your experience at our store. Request you to share your Contact Number at [protected]@futuregroup.in so that I can escalate this matter to our concerned team. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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