[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — amount of rs.4000 not showing in future wallet after successful transactions. | |||||
This is regarding issue related to successful transaction in future wallet where the amount got deducted from my bank account but yet i couldn't get the money for successful transfer in the future wallet. 1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the google pay wallet website showed successful transaction. Transaction details:- Ist transaction. Date : 02 december 2018, 11:52 From :- roy. [protected]@okicici To :- futurebazaar. [protected]@axisbank Google transaction id: cicagkci0ttbug Upi transaction id :[protected]. 2nd transaction. Date : 02 december 2018, 13:12 From :- roy. [protected]@okicici To :- futurebazaar. [protected]@axisbank Google transaction id: cicagkci0swphw Upi transaction id :[protected]. 2. On 01st december i made 02 transaction of rs.1000 + rs.1000 (Via google pay upi but again the google pay wallet website showed successful transaction. Date : 01 december 2018, 22:03 From :- roy. [protected]@okicici To :- futurebazaar. [protected]@axisbank Google transaction id: cicagkci4qqipa Upi transaction id :[protected]. I raised the complaint at future wallet and after paying Rs.5000 in future wallet only 1000 rs is being shown in future wallet and Rs. 4000 is neither showing in the future wallet nor refunded into my account. The future group is a big cheater they take money and dont refund back the money. Kindly refund my money back as it is more than 11 days. Enclosed :- The succesful transactions screenshots of Rs 4000 total which are not showing in future wallet. Regards, Prasun Future wallet no. [protected] Was this information helpful? | |||||
Jan 28, 2019 Complaint marked as Resolved Dear Sir,
Company has not resolved my problem.
Problem is still pending from my side.
Kindly look into the matter.I have not received the amount yet.
Regards,
Prasun Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Dec 14, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Prasun, Greetings from Future Group! I have escalated your concerns to the team and they will surely look into this. Kindly write at [protected]@futuregroup.in along with your reference id: 20430 for further communication. Regards, Priya Future Group | |||||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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