[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — bad behavior towards customers by brand factory staff

Address:560098

I had been to brand factory store rr nagar. Whenever i go there the billing section staff. Either only one counter will be open inspite of customers waiting in queue. The items they have displayed with offers will not be matching the offer in their system. Items will be missing in their system and the list goes on. When questioned mr. Leo the so called store manager, we don't even get a proper response. Only response is "sir, wait for two more mins". Even my time has a value. I can't keep waiting there wasting my time for irresponsible mistakes done by these people. And today 5-11-18 when i purchased a shirt. The item was missing in their system for billing. I mean, how can they display a item which is not entered in their system. We had to wait for 10mins even after reaching the counter after long queue just for billing one shirt. When complained the store manager he was arrognat enough to say "u can complain anywhere u want"
Was this information helpful?
No (0)
Yes (0)
Dec 10, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

In order to raise your issue with the team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in.

Regards,
Priya
Future Group
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3867
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information