[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — billing issue... not given coupon code

Address:Thane, Maharashtra, 401303

Hi,

I visited at big bazar virar yesterday and due to festive season billing counter line is too much long. When i came at billing counter after 1 hr. Standing in q.

At the time of payment their system hanging up and lost of my coupon which is given me of inr 250 and 2nd time this coupon not given. As well as payback amount also not given by billing counter. I highlite this issue with the branch manager he not supported and neglate this issue. As well as customer desk. Very bad experience with the big bazzar. Finally i left the big bazar without purchase anything due to this issue. I have lost my 2/3 hours.
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Dec 10, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Raghvendra,

In order to raise your issue with the concerned team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in

Regards,
Priya
Future Group
Nov 06, 2018
Updated by Raghvendra Bachewar
Mobile number [protected]
Nov 20, 2018
Updated by Raghvendra Bachewar
Still matter not resolved..by Big Bazar / Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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