Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — billing issue... not given coupon code

Raghvendra Bachewar

from Silvassa, Dadra and Nagar Haveli

Address:

Thane, Maharashtra, 401303

Hi,

I visited at big bazar virar yesterday and due to festive season billing counter line is too much long. When i came at billing counter after 1 hr. Standing in q.

At the time of payment their system hanging up and lost of my coupon which is given me of inr 250 and 2nd time this coupon not given. As well as payback amount also not given by billing counter. I highlite this issue with the branch manager he not supported and neglate this issue. As well as customer desk. Very bad experience with the big bazzar. Finally i left the big bazar without purchase anything due to this issue. I have lost my 2/3 hours.

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Dec 10, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Raghvendra,

In order to raise your issue with the concerned team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in

Regards,
Priya
Future Group

Nov 06, 2018

Updated by Raghvendra Bachewar Mobile number [protected]

Nov 20, 2018

Updated by Raghvendra Bachewar Still matter not resolved..by Big Bazar / Future Group