[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — buy 1 get 1 free were charged twice and one product got added additional that we don't get

Address:122003

We bought clnt fc neem 2l which was buy 1 get 1 we asked twice with your cashier and he said yes and it won't get added twice but it happened. We bought macroni 400gm not 900gm... We have 400gm but not 900gm packet... Then why its added to our bill. If your chashire don't know exact deals then he she can refer with other.
This is not done.
I need my correct product... Contact number [protected] and[protected]
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Jan 9, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Dec 09, 2018
Updated by Anuja Priya
Big mistake done on
Cin no L51909MH2007PLC268269
Verified Support
Dec 09, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Anuja,

Greetings from future Group!

In order to raise this to our team, I would require exact store details.

Kindly share the same at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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