[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — change the packet of rice not same which i bought from display

Address:Kolkata, West Bengal

Yesterday i bought a 25kg packet of rice from sealdah big bazar in kolkata. I chose a rice from there display of rs 39/kg. They gave me a packet of rice from there stock, net amount of rs975.00. When i opened the packet at home it is completely a poor quality rice not the same which i bought from display. I want to see what they done after lodging a complaint.. Otherwise i have to take ligal action against the company.
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Dec 23, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Saswati,

Greetings from Future Group!

Be assured that I have raised this issue with concerned team and they will contact you at the earliest.

Kindly write at [protected]@futuregroup.in along with your reference id: 20044 for future communication.

Regards,
Priya
Future Group
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I have ordered a hometown swirl king size bed on 13th Oct, 2018 and it's delivery date was 14th Nov, 2018 but till now it has not delivered in my address and repeatedly they giving a reschedule ...I want to get it with in due date with minimum late fine compensation of Rs 5000..

Avishek Kumar
[protected]

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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