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[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — charged twice for a product at big bazaar

On 05th may, 2019, in the evening, i was charged twice for the haldiram aloo bhujia packet at big bazaar embassy paragon, located in brookefield, bengaluru 560066.

The bill has been attached along with the complaint and the doubly charged amount has been clearly highlighted in it.

I would like the amount (Rs. 31.50) to be refunded by big bazaar. What are the necessary steps to be taken to ensure this is done?
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Complaint marked as Resolved Jun 8, 2019

Complaint Status


[May 05, 2019] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response May 06, 2019 Dear Mr. Awantee,

I am concerned to note this. Request you to share your contact number at [protected]@futuregroup.in so that I can raise it to our team.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    2653
    Pending
    0
    Resolved
    1578
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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