[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — charging more than mrp

Address:Pune, Maharashtra, 411057

I have heard several times from other users online thay big bazar charges more than mrp. I was charged 3 rs. More than the mrp on saffola oats. I know that the amount is less but that amount multiplied by 100s of customers being duped daily causes them tax free income.

A brand such as big bazar cannot be so careless to things like these. I did not ask the customer executive for the explanation as i saw the bill at home and it would mean to go back all and go through all formalities as the company should ensure process is flawless.
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Nov 21, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Request you to write to us at [protected]@futuregroup.in with your contact number so that I can escalate this with the concerned team.

Regards
Priya
Future Group
Complaint comments 

Comments

I lost my big bazar voucher. So can i use my phon number that was provided to big bazar after my shopping and get a new voucher
Dear Ayesha,

Request you to write to us at [email protected] with your contact number and store details so that I can take this up with our team.

Regards
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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