[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — cheated

Address:Big Bazar Gulab Bagh, Varanasi, Uttar Pradesh, 221010

I got ₹1500 worth of groceries yesterday in the evening from big bazar varanasi, gulab bagh branch. The cashier did not pack in my bags, colgate toothpaste worth ₹163 and soyabean oil worth ₹80. On confirmation he said yours have been packed in your bags and these items are not yours. On rechecking i myself found that the oil was missing from my items. On which another staff asked him and told him to keep the oil in my bags. When i came back home and rechecked my items colgate toothpaste is still missing. This kind of mistake is seemed deliberate. I request for a quick redressal, on the matter and my colgate toothpaste which i bought yesterday.
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Sep 19, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Sorry for the inconvenience caused to you. Please help us with your Contact Number and Bill Details at [protected]@futuregroup.in so that I can take this up with my team.

Regards,
Priya
Future Group
Complaint comments 

Comments

We brought madhur rasgoola from big bazaar grand Central mall in seawood Station Navi Mumbai... The picture of rasgoola in the tin showed white rasgoola but when we opened the tin it had brown colour rasgoola.. And the expiry date had also not passed.. Really shocked and disappointed with what we got..

,
I had booked the bus to virudhunagar from chennai on Monday(12th aug). The boarding point pickup time mentioned as 8:45pm. I was waiting at the pickup point from 8:15 Pm till 12:00pm but there was no sign of the bus.

I am going to consumer court one or two days ...

I have all proof

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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