[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — cheating on product dettol hand wash. | |||
Purchased one dettol hand wash but it cashier charged price of 3. As it was under the category of product buy 3 and get rs 40 off. The cashier could have inform you have to take 3. But he did not say any thing but charged rs 127 in the bill. When i check aty home i found the mismatch. I would like to know the reason and refund. First of all if it has been mentioned that buy 3 and get rs 40 off, how us bar code is reading 127. Why the packets are not bundeled and why r u cheating the customer like this. It is not possible for customer to look at ur computer screen and check whether it cashier is putting the correct amount and it is not possible to remember the price. Was this information helpful? | |||
Jul 31, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jun 29, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, I am concerned to note this. Please share your Contact Number and bill Details at [protected]@futuregroup.in so that I can take this up with the concerned team. Regards, Priya Future Group | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3867
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I am coming here from 3 months and they always tell me the same reason.