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[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — deduct amount more than the total bill amount

On 26 jan 2019, i purchased grocery from big bazaar and some of the cashier employees were billing through a mobile phone for the customers with limited products. So i went to these cashiers with my colleague and split the products into 3 parts to avoid the waiting time of long queue. The bill amount was

1039.78, 1066.30 and 444.00 and the deducted amount was 1058.19, 1085.17 and 451.86

I raise this concern to my bank but they replied to confirm this from the merchant.
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Complaint marked as Resolved Mar 2, 2019

Complaint Status


[Jan 30, 2019] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Jan 30, 2019 Dear Mr. Jatin,

In order to assist you, I would require your contact number and the store details.

Kindly share the same at [protected]@futuregroup.in so that I can forward your concerns to the team.

Regards,
Priya
Future Group
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Hi ...I purchased some cloths before 05 days ago and I want to replacement but billing receipt has been lost so can I replace please suggest to me.i want to exchange my cloths.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    2652
    Pending
    0
    Resolved
    1578
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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