[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — delay in delivery

Address:Howrah, West Bengal, 711109

I have purchased items from big bazar & asked for home delivery on 24/01/19. Today is 03/02/19 & still i haven't rec'd my product...
Store no-2506 @ avani mall
Because of their negligence i didn't able to give the item to the concern person n today he died.
If this kind if service is given by big bazar, i would request you to close the store immediately as we don't get any facility from that store n the staff are very slow, specially home delivery section.
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Mar 6, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Feb 03, 2019
Updated by Ishita Guhathakurta
My challan no-655725
Verified Support
Feb 03, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Ishita,

This is not the experience we want for our customer.

Request you to share your contact number at [protected]@futuregroup.in so that I can escalate this issue to the team.

Regards,
Priya
Future Group
Feb 03, 2019
Updated by Ishita Guhathakurta
[protected]
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information