[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — double charge against purchase of groceries from big, bazaar, mall of india noida

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This morning i completed the groceries purchase. After completion of billing i presented my amex credit card for making the payment of inr 985.28. The cash staff conveyed that there is some error.in lieu of the credit card i presented bb profit club card. This was also swiped for an amount of inr 985.28.

I came out of the big bazaar towards the parking and then back home. However, i discovered that the amount of inr 985.28 has been charged twice : once on the amex credit card and citing technical reason equal amount also debited from the profit club card.

Kindly arrange to refund the excess amount of inr 825.28 which has been charged twice this morning against a single purchase.

Please resolve the issue on immediate basis.

Rajiv sreshta
Mobile no.[protected]