[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — double charge against purchase of groceries from big, bazaar, mall of india noida | |||
This morning i completed the groceries purchase. After completion of billing i presented my amex credit card for making the payment of inr 985.28. The cash staff conveyed that there is some error.in lieu of the credit card i presented bb profit club card. This was also swiped for an amount of inr 985.28. I came out of the big bazaar towards the parking and then back home. However, i discovered that the amount of inr 985.28 has been charged twice : once on the amex credit card and citing technical reason equal amount also debited from the profit club card. Kindly arrange to refund the excess amount of inr 825.28 which has been charged twice this morning against a single purchase. Please resolve the issue on immediate basis. Rajiv sreshta Mobile no.[protected] Was this information helpful? | |||
Oct 6, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Rajiv, Extremely sorry for the experience you had to confront and the inconvenience caused to you. In order to raise this to our team, I would require your contact number and exact store details. Request you to share the same at [protected]@futuregroup.in at the earliest so that our team can connect with you. Regards, Priya Future Group. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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