[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — grievance for non receipt of refund for undelivered products | |||||
Hello, Since to long(19/08/2018) I am informing on customer care contact number of fbbonline and writing emails for u delivered products from order number Order Number :[protected], but not yet I have received any refund for undelivered products of my prepaid order placed on 08/08/2018. This is really high time you should have to refund my money back as I have paid you on 08/08/2018 and partial order was delivered to me on 19th aug2018, since then I am informing you people but not yet received my refund money. Now here I am writing to you for last time to provide me my refund money with current interest rest for the days you have kept it with you i.e. days50days for today + as many days as you are keeping it qith you and refunding me back. P.s. such a poor service you are providing to customers spwho purchase online. And for me this is first and last shopping on fbb or any other future group retail websites!! Hope you will consider this to improve your customer care service and will not waste customers' money and time! Was this information helpful? | |||||
Nov 28, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Bhargavi, I have noted your concerns and have escalated the same to our team. They will connect with you soon to assist. Kindly write at [protected]@futuregroup.in for further assistance. Regards, Priya Future Group | |||||
1 Comment | |||||
Comments
I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083