[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — I am complaining about not having any packaging options for customers

Address:V3s ,nirman vihar,delhi, 110031

Last thursday dated 7/3/2019, we went for groceries shopping to big bazaar. When we bought everything we want and did all things like billing etc i asked manager cartoon box in which want pack my groceries, as i shoped for 20000 they have to give me that cartoon for free bit instead of giving it free he offer me to buy their big bazaaar bags at ₹18 per bag well, you know what it's ridiculous. This kind of customer support you offer? That's how your representatives will behave? I am so disappointed. Either give me compensation or i will never ever buy anythyin future from big bazaar and i will also go to consumer court.
Was this information helpful?
No (0)
Yes (0)
Apr 12, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

I am concerned to note this. In order to assist you better, please share your contact number and store details at [protected]@futuregroup.in, so that I can forward this issue to the relevant team.

Regards,
Priya,
Future Group
Jul 31, 2019
Updated by Awesome.omkar
My phone no is [protected] and store details are v3s mall, delhi-31

P.s-issue is not resolved yet..
Complaint comments 

Comments

Have submitted d bb profit club card with all documents to Rohini Delhi store 28 Feb now they r saying that ur documents r misplaced plz submit ur documents again then we will refund u in 20 days why u guys are wasting my time pl resolve dis issue as soon as possible refund my amount with immediate effect.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3867
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information