[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — In the app it showing order delivered but I have not yet received my order. | |||
I ordered form big bazaar lakemall on 18th April, it was showing expected delivery 18th April 6pm to 8pm. Next morning when I woke up to check the status it was showing delivered. I have not received a single product. There in no contact details provided of the delivery persons. How Willi receive my lost order? I want my order any how. Very unprofessional and unethical behaviour. I never expected big bazaar would turn out to be like this...fake out and looting customer's money, giving fake promises and not delivering the product at all. Worst experience. If I don't receive my order I will be taking legal actions against the same Such a big company and fooling customer service like thik in the nation will not be tolerated. PLEASE DELIVER MY ORDER OR INITIATE A REFUND. Was this information helpful? | |||
Apr 20, 2021 Complaint marked as Resolved I received my order on 20th April.
Thank you. Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I ordered from Big Bazaar-Shipra Mall indirapuram Ghaziabad 2 May 2021 and i got a slot of delivery very next day morning between 7-9am and when i woke up to check the status it showed refunded complete order and i waited for a day but refund wasn't credit then i tried calling customer care and emails but im standing on 5th May'2021 i havent being credited my refund back. One its lockdown covid town we are also in fear of ordering then you can hold the refund for so long after mentioning refund. Some policy should be there atleast someone can plan accordingly. Pls initiate my refund asap Order No[protected]
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I have ordered some vegetables and groceries online through big bazaar app, I received the delivery same day, but due to issues in item delivered all vegetables were spoiled and groceries was damaged, I returned the complete order at the same moment, I was told I will get the refund for your return order, I waited for the day, but still I had not received my refund.
My order ID.[protected]
Date of order. 31/07/2021
My order ID.[protected]
Date of order. 31/07/2021
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083