[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — incomplete/defective cutlery set | |||||
Dear sir /madam Invoice no. [protected] Memo no.0009540 Yday we purchased few items at tarnaka big bazaar hyderabad One of the packed item we purchased is cutlery set (Wb wellberg) when we opened item after reaching home, we couldn’t find fruit forks and dinner spoon (Numbers mentioned) in this set. So when i called customer care... Mr tushar manager of tarnaka branch gave me surprise answer that yeh it’s defective set... N it was not mentioned anywhere also... Before buying we spoke to sales executive... He also didn’t informed about its defective product... When i asked for replacement... He is asking me to come over there... As a lady it’s difficult for me or spend extra money to get it replace without my fault. I request kindly replace the item.. I e., complete cutlery set at the earliest or refund. Vidya [protected] Was this information helpful? | |||||
Oct 22, 2018 Complaint marked as Resolved Thanq ... today big bazaar replace the defective/incomplete set
Thanks to the consumer forum ... for making efforts to reach my voice
Thanq big Bazaar or future retail for taking appropriate prompt action Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Oct 21, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Vidya, I have noted your concerns and forwarded it to our team. They will connect with you soon to assist. Kindly write at [protected]@futuregroup.in with your reference id:19525 for further communication. Regards, Priya Future Group | |||||
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