[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — indecent staff | |||
On 3/3/2019 i visited big bazaar in providence mall in puducherry at 11:30 a. M, i selected shorts and went to the trial room to check the fitting, when was changing a heard a knock on the door and i ignored, the knock was repeated, i opened to see a security guard standing, he told me that one customer has forgotten his shirt and wants it. Is this how you train your staff in treating a customer? Nowhere in the world will such a kind of event happen, it was very insulting, i immediately reached your customer care desk to make a complaint and they did not even understand the nature of my complaint. At 11:45 a. M only 3 billing counters were functional and the express was closed and the staff was slower than a snail. After being insulted in the trial room this billing process was like adding salt to the wound, there was no supervisor, manager or any responsible person in the stall at such a prime time of the day. Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, In order to assist you better, we shall require your contact number store address (which you visited) so that this issue can be escalated to the team. Regards, Priya, Future Group. | |||
1 Comment | |||
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My contact Number is [protected] and the Store is located in Big Bazaar - Providence Mall - Puducherry.
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083