Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — jacket purchase

mrbajaj

from Kishanganj, West Bengal

Address:

Ranchi, Jharkhand, 834001

I was purchased child jacket and swiped my debit card of, bank of india and terminal swiping is showing error and amount deducted from my account and big bazar staff is saying sir your amount is auto refund in '72 hour (07/12/2017-08 :10pm) and till date i am not getting deducted amount one thousand seventy nine rupees (1079) so kindly help me what can i do my contact number is -[protected]' [protected]

Regards
Nafish ansari

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Jan 21, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Bajaj,

Extremely sorry for the inconvenience that has been caused to you.

Please share the exact store details so that I can take it up with the concerned team on priority.

Regards,
Priya
Future Group

Dec 21, 2017

Updated by mrbajaj Hey, priya

the exact store address is JC, TOWER, MAIN ROAD, OPP:-RANCHI CLUB, RANCHI, JHARKHAND, PIN:-8
34001, (INDIA)

Regards,
Nafish(Mr.Bajaj)

Verified Support

Dec 21, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Bajaj,

Thank you for sharing the details promptly.

Please be assured that I've raised this with the concerned team and they will connect with you soon.

Kindly note your reference id 13624 for future correspondence.

Regards,
Priya
Future Group

Dec 21, 2017

Updated by mrbajaj Okey priya

Dec 31, 2017

Updated by mrbajaj Hey priya

my email id [protected]@gmail.com