[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — kroyo 3 burner gas stove | |||
Really surprise to see the worst quality of product sold by big bazzar in the brand of kroyo. Pl. See attached picture have big size blow holes at various place in burner of gas stove, although i have request to check thoroughly before packing during purchase. Big bazzar person just packed the stove and when i open the box get surprised that various defects for a item like gas stove. We inform within 12 hrs. And again ihave to vist at store to return and not get money. He had given credit note which need to be used in 30 days. There is no checking at manufacturing stage and worst expreince with product and danger for safety of human due to gas can leak and catch fire if not checked before installation. Was this information helpful? | |||
Jun 15, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support May 14, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Rajesh, Sincere apologies for the experience you had with the product purchased from our store. Request you to share your contact number at [protected]@futuregroup.in so that I can escalate this issue to our team. Regards, Priya Future Group | |||
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I had purchased saving club card at Ramamurthy nagar big bazaar after asking whether it is valid in any big bazaar store at bangalore, they said yes while selling, they misguided me, after coming to Bangalore i came to know that it's hardly accepted only in few stores. This a clear case of cheating.
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BigBazaar store at Xion Hinjewadi pune, does not allow to keep bags and helmet at the baggage counter. This is very inconvinient. We cannot shop with bags on our shoulders and helmets in our hand. The whole purpose of baggage counter is that the customer should be able to shop freely. I need this to be resolved asap.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083