Big Bazaar / Futurebazaar / Future Retail / Hometown — Money has not been added into wallet even after it got deducted from my account

I added some amount into future pay wallet through future retail limited. Money got deducted from my account but didn't get added to my future pay wallet plz look into the matter
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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