Big Bazaar / Futurebazaar / Future Retail / Hometown — pnb rewardz point redemption trouble

Address:New Delhi, Delhi, 110008

I shopped at a listed outlet (Pnb rewardz prog).
I mentioned the cashier to bill on my rewardz points but, instead of the rewardz points the purchase was made through the a/c balance.
My rewadz balance was sufficient for bill amount. So that was not the issue.

I would like to shop again at bigbazzar
So,
Any special procedure to be followed for a rewardz point purchase?
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Sir yaha pe light ka frood conection hai es par koi dyan nahi deta gai

Subash Chauhan's reply, Sep 23, 2018
Current time power supply is very low my home

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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