[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — poor service at big bazaar, tirunelveli

To day i made purchase at big bazaar, tirunelveli giving my mobile number [protected]. Many products including vanish was not billed at counter stating the product was not reading in the system. The products was taken some were to get scanned. After 15 mins i was replied there is no employee in the shop to scan the product and asked me to purchase those products in some other super market. So i paid for my remaining purchases and went to reliance market to buy the products that are refused to billed by the big bazaar, tirunelveli. This is not the first time this issue was happening in the big bazaar, it is a regular thing in the shop. We are picking the products from shelf without knowing weather they will bill it or not. With my mobile number big bazaar can know my buying habits from big bazaar, tirunelveli. The poor working staff and poor supervation staff has not even ready to solve this issue even after repeated request. So myself and my friends decided not to buy any thing from big bazaar. So kindly stop sending me promotional sms and repay my balance from my second discount card which i purchased by paying rs 1000.

Regards
Dr. B. J. Mohit wills
Tirunelveli
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Nov 10, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Wills,

Our team would like to connect with you regarding this.

Request you to kindly share your number and exact store details at [protected]@futuregroup.in

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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