Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — product delivery related information

Aliya Qadeer

from Lucknow, Uttar Pradesh

Apr 1, 2018

Address: Lucknow, Uttar Pradesh, 226001

Home town lucknow: extremely disappointed with your way of dealing with customers' query. There is no option to track the order placed. High level of discordance between information given by the cc executives and the ware house people. Accountability is zero, value of time is zero. I have been trying to track my order for about a week now and everyday i hear a new version regarding the delivery date of the products and the system seems to be in a permanent state of disorder it seems. What a disappointment!!!

Was this information helpful?

No (0)

Yes (0)

May 4, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Aliya,

Extremely sorry for the trouble you had to face. Please share your contact number and store details at [protected]@futuregroup.in so that our team can assist you.

Regards,
Priya
Future Group

Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews

View all 3869 Big Bazaar / FutureBazaar / Future Retail / HomeTown Reviews

Comments

Alice Chenko

from Mumbai, Maharashtra

Apr 4, 2018

I want to stop getting spam via sms from big bazaar. I already sent many messages through their site and called their number but person couldn’t help me. I never gave permission to send me this stupid spam and I don’t like to shop in big bazaar I prefer nature basket. How can I unsubscribe from this useless sms?