[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — quadone

Address:Jammu, Jammu and Kashmir

I purchased one quadone item no. [protected] on 22/08/2018 from bigbazaar jammu vide till no. 29 tr 6374 for rs.1499/-. The said item malfunctioned the same day and i approached big bazaar next day i. E. 23/08/2018 exchange gate pass no. 2375. I was told that since this is chinese item big bazaar could not repair it or exchange it. Desparately i left that item in the store itself and decided to approach complaint authority for redressal. It is therefore requested that i may be given other working item or amount be refunded into my account.
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Oct 12, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Anil,

Sorry for the experience you had to confront at our store.

Request you to share your contact number at [protected]@futuregroup.in so that the team can connect with you to assist.

Kindly share the same at the earliest.

Regards,
Priya
Future group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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