[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — refusing cashback | |||
My father made a purchase from big bazar's chinar park (Newtown, kolkata) outlet on 14 nov 2019. There was a 50% cashback offer on a pack of whiskas (Cat food) he bought. The cashback was supposed to come to futurepay wallet within 15 days which did not happen. He went to the store and showed the transaction id and the payment details from his future pay account, but the customer service executive refused to serve him without the hard copy of the bill and they are refusing to generate another copy of the bill from the transaction id -[protected] Was this information helpful? | |||
Jan 18, 2020 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Dec 18, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Meethi, Please share your Future Pay Wallet registered contact number at [protected]@futuregroup.in so that I can forward the details to the concerned team. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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