Big Bazaar / Futurebazaar / Future Retail / Hometown — security guard in luggage corner

 
1 Review
 sufiya shaikh on Jun 14, 2018
Today i visited big bazaar store with my husband. It was a unplanned visit. I kept my luggage (Bag with some hospitals files in it) in luggage corner at big bazaar.
Security lady gave me a token.
But will shopping i lost my token. We requested them to give our luggage. But the lady used some insulting language in front of us n behind us. She was too much. This made me felt bad n changed the opinion about the store service & the staff.

Complaint Status


[Jun 14, 2018] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Jun 14, 2018
Dear Customer,

Extremely sorry for the experience you had faced at our store.

Request you to share your contact number and store details at priya@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
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    Customer satisfaction rating
    28%
    Complaints
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    Resolved
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    phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    location
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    Big Bazaar / Futurebazaar / Future Retail / Hometown - security guard in luggage corner